Welcome to Dobaci.
These Billing Terms & Conditions (“Billing Terms”) explain how we process payments, manage orders, and handle billing information on Dobaci.com.
By placing an order, you agree to these Billing Terms along with our Terms Of Service, Privacy Policy, and Return & Refund Policy.
1. Accepted Payment Methods
We accept secure online payments through the following methods:
- Major credit and debit cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB
- PayPal
- (Other options may be added and clearly shown at checkout)
All transactions are processed in U.S. Dollars (USD).
Dobaci uses SSL encryption and PCI-compliant third-party processors to protect your payment information.
We never store your complete credit card or PayPal details on our servers.
2. Billing Information Accuracy
To ensure successful order processing, you agree to provide complete, accurate, and current billing details, including:
- Full name
- Billing address
- Email address
- Valid payment method information
You are responsible for keeping this information up to date.
Orders may be delayed or cancelled if billing details cannot be verified or do not match your payment provider’s records.
3. Pricing, Taxes & Promotions
- Pricing: All prices are shown in USD and are subject to change without prior notice.
- Taxes: Applicable state or local sales tax will be added at checkout as required by law.
- Promotions: Discount codes or coupons must be entered at checkout and cannot be applied retroactively or combined unless explicitly stated.
- Product Changes: Dobaci reserves the right to modify or discontinue any product or promotion at any time.
4. Order Confirmation & Invoices
After placing your order:
- You will receive an email confirmation summarizing your order details and shipping information. This serves as your digital receipt.
- A printed invoice with itemized charges and applied discounts will be included in your shipment.
If you do not receive an order confirmation within 24 hours, please check your spam folder or contact [email protected].
5. Payment Authorization & Processing
By submitting payment, you authorize Dobaci to charge the full order amount — including product price, taxes, and shipping fees — to your chosen payment method.
All payments are subject to:
- Authorization by your bank or card issuer
- Fraud screening by our payment processor
- Availability of funds
If your payment is declined:
- You will receive an email notification.
- Your order will remain on hold until a valid payment method is provided.
Dobaci is not responsible for delays caused by failed or delayed payment authorization.
6. Billing Disputes & Chargebacks
We aim to resolve all billing issues quickly and fairly.
Before filing a chargeback, please contact us directly at [email protected] with your order number — most issues can be resolved within 1–2 business days.
If a chargeback or payment dispute is determined to be invalid or fraudulent, you may be held responsible for:
- The chargeback amount, and
- Any administrative or processing fees incurred by Dobaci as a result.
7. Refunds
Refunds, if applicable, will be issued in accordance with our Return & Refund Policy.
Refunds are always returned to your original payment method.
Processing times may vary depending on your bank or payment provider (typically 4–7 business days after approval).
8. Currency Conversion & International Cards
All charges are processed in USD.
If you pay with an international card, your issuing bank may charge additional foreign transaction fees or perform currency conversion at their exchange rate.
Dobaci is not responsible for such charges.
9. Fraud Prevention
Dobaci reserves the right to refuse or cancel orders suspected of:
- Unauthorized payment activity
- Use of invalid or stolen payment methods
- Multiple failed payment attempts
- Unverifiable billing or shipping information
Any suspected fraudulent transaction may be reported to law enforcement or the payment provider.
10. Contact Information
For billing or payment inquiries, please contact:
Email: [email protected]
Phone: (+1) 218-234-0416
Address: 1234 Willowbrook Dr SE Apt 8, Huntsville, AL 35802, United States
Business Hours: Monday – Saturday, 8:00 AM – 5:00 PM (CST)
By placing an order on Dobaci.com, you confirm that you have read, understood, and agreed to these Billing Terms & Conditions.