At Dobaci, we’re committed to providing fast, safe, and transparent shipping for every order.
This policy explains how we process, ship, and deliver your purchases within the United States.
1. Shipping Coverage
We currently ship within the United States only.
International shipping is not available at this time.
2. Shipping Carriers
All orders are shipped via trusted U.S. carriers, including USPS, UPS, and FedEx.
This ensures reliable delivery across all U.S. states and territories.
3. Shipping Fee
We offer a flat-rate shipping fee of $4.75 per order — regardless of size, weight, or quantity.
The total shipping cost will be displayed clearly at checkout before you complete your purchase.
4. Processing & Delivery Time
- Processing Time: 1–3 business days
- Estimated Delivery: 3–6 business days after shipment
- Order Cut-off Time: 5:00 PM (CST, Chicago Time)
Note: Business days exclude Sundays and public holidays.
During peak seasons, processing may take longer. If any delay occurs, we’ll notify you promptly by email.
5. Order Tracking
Once your order ships, you’ll receive an email confirmation with a tracking number.
Tracking information may take up to 24 hours to update on the carrier’s website.
6. Shipping Address Changes
If you need to change your shipping address, please contact us immediately at [email protected].
Once an order has shipped, we cannot modify or reroute the package.
7. Order Cancellations
Orders may be cancelled before shipment only.
Once your order has been handed over to the carrier, cancellation is no longer possible.
To cancel an order, please email [email protected] as soon as possible.
8. Undeliverable or Returned Packages
If a package is returned to us due to an incorrect address or failed delivery attempt,
we will contact you to arrange redelivery.
Additional shipping fees may apply.
9. Shipping Delays
While we strive to deliver all orders on time, occasional delays may occur due to:
- Severe weather conditions
- Carrier service interruptions
- Peak seasonal demand
If a delay occurs, our team will keep you informed and work quickly to resolve any issues.
10. Returns & Refunds
For information on returning an item or requesting a refund, please visit our
Return & Refund Policy.
It includes full details on eligibility, timelines, and refund processing.
11. Contact Us
If you have any questions about your order or this Shipping Policy, please reach out to us:
Email: [email protected]
Phone: (+1) 218-234-0416
Address: 1234 Willowbrook Dr SE Apt 8, Huntsville, AL 35802, United States
Business Hours: Monday – Saturday, 8:00 AM – 5:00 PM (CST)
By placing an order on Dobaci.com, you acknowledge that you have read, understood, and agreed to this Shipping Policy.